Privacy Policy

Privacy Policy

Last updated: July 2026

At Kept & Co. ("we," "us," or "our"), we keep things plain — including how we handle your data. This Privacy Policy explains what information we collect when you visit our store (the "Site"), how we use it, and the choices you have. By using our Site, you agree to the practices described below.

Information We Collect

  • Information you provide: When you place an order, create an account, join our email list, or contact us, we collect details such as your name, email address, shipping and billing address, phone number, and payment information.
  • Information collected automatically: When you browse the Site, we automatically collect certain device information, including your IP address, browser type, time zone, and cookies, as well as data about how you interact with the Site (pages viewed, products browsed, referral sources).

How We Use Your Information

  • To process and fulfill your orders, including sending order and shipping confirmations.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To send marketing emails and offers only if you've opted in — you can unsubscribe anytime with one click.
  • To screen orders for potential fraud or risk.
  • To improve our Site, products, and shopping experience through analytics.

How We Share Your Information

We never sell your personal information. We share it only with trusted service providers who help us run our store:

  • Shopify — our e-commerce platform, which powers our Site and securely processes store data.
  • Payment processors — to securely handle transactions. We never store your full card details on our servers.
  • Shipping carriers — to deliver your orders and provide tracking.
  • Analytics and marketing tools — to understand how customers use our Site and improve it.
  • Legal compliance — we may disclose information when required to comply with applicable laws.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand Site traffic. You can control or disable cookies through your browser settings, though some Site features (like checkout) may not function properly without them.

Your Rights & Choices

  • Access & correction: You may request a copy of the personal information we hold about you, or ask us to correct or update it.
  • Deletion: You may request that we delete your personal information, subject to legal record-keeping requirements.
  • Marketing opt-out: Unsubscribe from marketing emails anytime via the link in any email, or by contacting us.

Data Security & Retention

We use industry-standard safeguards — including SSL encryption on all transactions — to protect your information. We retain order records as needed for business and legal purposes.

Children's Privacy

Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

Questions about this policy or your data? Reach out through our Contact page — a real person answers.